Horseshoe Bend Motel Policy

All of our rooms are non-smoking. Smoking in your room will result in a $250 damage fee.

Guests must stay at least 50 feet away from all rooms and lobbies when they smoke. We invite you to smoke in the gazebo & picnic area

We allow a maximum of two dogs per room and there is a pet fee of $20.00 per pet per night.

There is a $150 pet fee if a pet is found in a non-pet friendly room without previous management approval.

Limited pet rooms so please make sure in advance that there is availability.

Planning a group stay? Give us a call to talk through the details. Group rates and arrangements are discussed individually to ensure the best fit for your group.

Large group bookings require a non-refundable deposit. Deposit details will be discussed at the time of booking.

There will be a 2.6% credit card fee applied to all card transactions.

Refunds for cancelled reservations or gift shop items may take up to 3 business days to return to your account.

Guests are responsible for excessive dirtiness sustained to the room during their stay. A minimum fee of $50 will be applied to the final bill for excessive dirtiness.

Cooking in the room with grills, skillets, etc. will result in a $150 fee each time it occurs.

We require at least 48 hours notice for cancellations. 

This same 48-hour notice applies to early departures.

All issued room keys must be returned at checkout. Failure to return a key will result in a $150 fee charged to the card on file to cover the cost of replacing the entire lock.

Check in times are from 3:00-10:00pm. 

If you need an earlier or later check out time please call and we will try our best to accommodate you.

There is a $15.00 fee for non-discussed late check-ins.

Check out time is 11:00am. 

If you would like a late checkout please let us know in advance. There is a $15.00 fee for late checkouts.